Frequently Asked Questions
Please contact us about any of the courses you are interested in, either from those we mention on the site or any that you might like to have customized for your needs.
We offer courses to individuals and groups/institutions. We often create new courses for customers, so please keep checking back with us.
You may buy courses by credit card, through PayPal, or by wire transfer at a bank.
To pay by credit card or PayPal, just click the “Buy now” option. You’ll be asked to sign up for an account with us first, then make your purchase via credit card or PayPal, and as soon as your payment is confirmed, you will receive access to your purchased course or courses.
To pay by wire transfer at a bank, please contact us and we’ll give you details to make the transfer.
You can download a “Certificate of Study Completion” from your “My Progress” page when you pass each study unit (70% pass rate). You can access all of your certificates at any time during the valid study period. Please be sure to download them before your course or program expires.
Each course is available for different time periods, as described for each course. You must complete all study units and download all resources you want within that period.
You will receive 1 complimentary credit for each course that you purchase.
Log in to our secure online question and answer service, Q&A Pros, by clicking the banner on the right side of the page. Your login username and password are the same as for Writing Road. The banner shows how many credits you have available. Submit your question and receive an email when your question has been answered.
If you wish to purchase more credits to ask more questions while you study, please contact us.
We look forward to answering your questions.
To receive our monthly newsletter, just click on the Newsletter banner in the right sidebar or sign up here. Our featured articles give tips and sometimes Word templates to help you save time when writing high-quality documents and avoid problematic situations.
For example, how to:
- Avoid submitting to predatory journals
- Write effective response letters to journals (with tips and a template letter included)
- Give effective conference presentations
- Write naturally in English
You can unsubscribe any time. We will never spam you (we also hate getting our inbox filled with emails!) and we will never pass on or sell your information.
Once you have written your English documents, if you would like help finalizing the wording, our specialist native editors and proofreaders are available to help.
We’re very pleased to offer you a special discount of 2500 JPY off English editing or proofreading of a document (e.g., abstract, research paper, conference presentation, resume, or application letter) during each course you purchase.
Simply click on the banner in the right sidebar to use your special discount.
When requesting an accurate quotation for editing or proofreading with your 2500 yen discount, please be sure to say that you are studying with us at Writing Road!
We look forward to supporting you in publishing your work.